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Guarantee & Product Care

The PURPOSE guarantee is our promise to you:

All our jewelry is handmade by women escaping human trafficking. Slight irregularities and variations in craftsmanship or natural characteristics of the materials are unique and individual to each artisan jewelry item. These characteristics are considered a part of the beauty and charm of the handmade jewelry item and should not be considered a defect.

However, we want you to love your purchase! We stand behind our products and warrant that all items will be free from manufacturing defects. If you are dissatisfied with your choice, please see the Returns & Exchanges page.

*General wear and tear, misuse and tarnishing are not covered under the warranty. Our warranty does not provide for replacements or refunds for lost or stolen items.

PURPOSE Jewelry Care Guide:

Important Jewelry Care Note: Polishing your gold or silver plated jewelry will remove the plating from the piece. Only use a polishing cloth for your pieces that are 100% brass and are not plated.

How to care for plated jewelry:

Plated jewelry is coated in a thin layer of precious metal and is visually identical to a piece made of a precious metal, the plating is temporary but lasts longer with proper care.

  • Apply perfume, hairspray or deodorant and let dry before putting on your jewelry as certain chemicals may damage the finish.
  • Always remove your jewelry before swimming, bathing, exercising, doing household chores or using abrasive cleaners.
  • Avoid getting plated jewelry wet, but if it does require cleaning, wash carefully in warm, soapy water. Rinse clean and pat dry with a soft cloth.
  • Make sure your jewelry is completely dry before storing.

How to care for brass jewelry:

  • Apply perfume, hairspray or deodorant and let dry before putting on your jewelry as certain chemicals may damage the finish.
  • Always remove your jewelry before swimming, bathing, exercising, doing household chores or using abrasive cleaners.
  • To remove tarnish, use a special polishing cloth or apply a paste of baking soda and lemon with a soft brush and rinse clean, then pat dry.
  • Make sure your jewelry is completely dry before storing.
  • Green or grey marks on skin are created by a reaction between the brass and dirt or sweat. Keeping brass jewelry clean and dry can help avoid this discoloration.
  • Use a polishing cloth to clean your jewelry 

Visit our blog to learn five natural ways to clean brass jewelry