All our jewelry is handmade by women escaping human trafficking. Slight irregularities and variations in craftsmanship or natural characteristics of the materials are unique and individual to each artisan jewelry item. These characteristics are considered a part of the beauty and charm of the handmade jewelry item and should not be considered a defect.
However, we want you to love your purchase! We stand behind our products and warrant that all items will be free from manufacturing defects. If you are dissatisfied with your choice, please see the Returns & Exchanges page.
*General wear and tear, misuse and tarnishing are not covered under the warranty. Our warranty does not provide for replacements or refunds for lost or stolen items.
Important Jewelry Care Note: Polishing your gold or silver plated jewelry will remove the plating from the piece. Only use a polishing cloth for your pieces that are 100% brass and are not plated.
How to care for plated jewelry:
Plated jewelry is coated in a thin layer of precious metal and is visually identical to a piece made of a precious metal, the plating is temporary but lasts longer with proper care.
How to care for brass jewelry:
Visit our blog to learn five natural ways to clean brass jewelry.